Our country being a welfare state desires to give its people the highest standards of living and access to essential services. In this context it requires a model of governance based on cooperative federalism, decentralisation, accountability, social justice, economic reforms, respect for citizens’ rights and transparency. The idea behind this ideology is to provide an administration which is efficient, effective, clean, corruption free, freely accessible to the people and based on simple and transparent procedures. This role is critical for the administration at various operational levels down to the village, panchayat because of their far greater interface with different section of the public. Although administration is following the above said principles, but one of the major issues nowadays is to harness information technology for improved data storage and retrieval, monitoring, support to decision-making, communication with the public.
E-Administration, or electronic administration, refers to any of a number of mechanisms which convert what in a traditional office are paper processes into electronic processes, with the goal being to create a paperless office. This is an ICT tool, with the goal being to improve productivity and performance. Its objective is to introduce total transparency and accountability leading to better e-Governance within any organization.